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Tonic Eyewear North America

Signed in as:

filler@godaddy.com

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  • Dealer Locator
  • Tonic Store
    • Tonic Master Collection
    • Tonic Sizing Guide
  • Finding the right pair
    • Finding Your Frame
  • Tonic Warranty
  • Return Policy
  • Press Releases
  • Privacy Policy
  • Terms and Conditions
  • Contact Us
  • Members Only
    • Our Display Cases
    • Become a Member
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Tonic Eyewear North America Return, Refund and Cancelation Policies

 

Return and Refund Policy

Last updated: September 20, 2021

Thank you for shopping at SeeingFish.com.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Tonic Eyewear North America, 100 E Broadway Ave, Ste B2, Moses Lake, WA 98837.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to SeeingFish.com, accessible from http://www.SeeingFish.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: customerservice@toniceyewear.us
  • By visiting this page on our website: https://seeingfish.com/contact-us
  • By mail: 100 E Broadway Ave, Ste B2, Moses Lake, WA 98837

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • The Goods are in the original packaging
  • Enclosed within Return is ALL contents of original Product and Packaging.
  • Sales Receipt must be enclosed with Return.

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. We suggest You insure the return and send the Goods to the following address:

Tonic Eyewear North America
Returns;
100 E Broadway Ave, Ste B2,
Moses Lake, WA 98837

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: customerservice@toniceyewear.us
  • By visiting this page on our website: https://seeingfish.com/contact-us
  • By phone number: Toll Free 855 322-7526
  • By mail: 100 E Broadway Ave, Ste B2, Moses Lake, WA 98837


Copyright © 2021 Tonic Eyewear North America - All Rights Reserved.                                Merchant outlet located in the united states

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  • Privacy Policy
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